AITVN Training Courses: Training Impact Asessment and Effective Communication Skills for Multi-cultural Environment

Asian Institute of Technology in Vietnam (AITVN) is pleased to announce the opening of the TWO courses: Training Impact Asessment (17-19 April 2014) and Effective Communication Skills for Multi-cultural Environment (24-26 April 2014) at AITVN Hanoi.

Some of the TOPICS discussed in these courses are as followed:

1.     TRAINING IMPACT ASSESSMENT

·       Training impact assessment: concepts, purposes and other features
·       The process of assessing impacts of training
·       Design and use of assessment tools
·       Data collection and analysis tools
·       Ensuring the reliability and validity of information collected in the process

·       Writing a training impact assessment report

2.     EFFECTIVE COMMUNICATION SKILLS FOR MULTI-CULTURAL ENVIRONMENT

·       Overview of the communication process
·       Communication skills: Listening, Observing, Questioning, Giving and receiving constructive feedback
·       Non-verbal communication and rapport with audience
·       Handling conflicts and reaching consensus
·       Planning for effective communication at work

Should you require further information, please do not hesitate to contact Ms. Phung Thu nga at email: [email protected] Tel: 043 766 9493, ext 121.