Request for Proposal (RFP): Master Management Class – Consultant

Background

FHI 360 is a non-profit human development organization dedicated to improving lives in lasting ways by advancing integrated, locally driven solutions. Our staff includes experts in health, education, nutrition, environment, economic development, civil society, gender, youth, research and technology; creating a unique mix of capabilities to address today's interrelated development challenges. FHI 360 serves more than 60 countries, all 50 U.S. states and all U.S. territories.

EpiC

The Meeting Targets and Maintaining Epidemic Control (EpiC) is a five-year, global project funded by the U.S. President’s Emergency Plan for AIDS Relief (PEPFAR) and the United States Agency for International Development (USAID). EpiC Vietnam’s goal is to deliver efficient, affordable, results-based technical assistance and direct services while closing remaining gaps in Vietnam’s efforts to meet HIV epidemic control targets and address the global COVID-19 pandemic. EpiC also works to combat trafficking in persons and support the COVID response in Vietnam. In the past year, the FHI 360 EpiC project team has gone through several changes including a restructure and change in staffing in preparation for new strategic directions. The team includes several mid-level technical managers and supervisors, some of whom are relatively new to a leadership role.

We are seeking a qualified individual/firm to design and facilitate a one- or two-day master class focusing primarily on organizational and management skills for supervisors and technical leads.

Scope of Work

The qualified individual/firm is expected to design and facilitate a package to strengthen technical leads and supervisors’ abilities to manage reports and effectively prioritize and implement their workflows as a team. The proposed plan should include team and individual capacity building to strengthen the following types of skills* (to be determined collaboratively with the participating staff):

• Development of personal and professional goals that are principle-based
• Effective planning and prioritization (putting first things first; and understanding the difference between urgent/important, urgent/not important, not urgent/important, and not urgent/not important)
• Employing win-win strategies that benefit the whole team, as well as beneficiaries
• Seeking first to understand, then to be understood
• Synergizing
• Effective management of processes and reports (including prevention of burnout)

*These skills are based on Stephen Covey’s Seven Habits of Highly Effective People. They can be modified according to the consultant/firm’s experience, and the preferences of the EpiC team.

EpiC seeks a consultant that can help each individual build on their strengths, understand how their strengths and weaknesses support the team, and develop strategies for greater team unity, communication, and collaboration. EpiC envisions the consultant/firm will first seek inputs from the individual team members in advance of the one- or two-day training, design the specific content, implement the training, and then follow up individually with each team member to determine if there are any remaining questions or guidance that can be provided (e.g., a 30-minute coaching session).

The training, if determined to be two days, could be separated by at least one or two weeks, to allow staff time to absorb and reflect on the concepts. Applicants are welcome to provide ideas on how to maximize the longevity of the concepts learned.

The current EpiC technical lead team consists of 10 individuals including the Project Director, with one member in Ho Chi Minh City, and the remainder in Hanoi.

Duration

The contract is expected to start from 25 March 2022 until the work proposed by the contractor is completed.

Deliverables

• Individual assessments of needs and preferences for content (10).
• In-person training session(s). The number and agenda for these sessions should be proposed by the applicant to meet the articulated goal of the request.
• Coaching sessions with team members (at least one per staff member, 30-45 minutes).
• Follow-up report of recommendations for leadership (1-2 pages)

Timetable and Address for Submission

Proposals are due no later than close of business on 17 March 2022. Required documentation listed below must be e-mailed to [email protected], clearly indicating subject “Proposal for Master Management Class”

Required Documentation

The proposal must include the following items:

• A detailed outline of approach, including session schedule, agenda, core concepts, and expected outcomes for each session and the entire proposed approach.
• A professional portfolio that includes the individual/firm profile and demonstration of successful performance of previous work like the requirements in this RFP.
• A list of references from organizations that benefited from a similar scope of work.
• Documentation of legal registration (for firms).
• A detailed price offer (including VAT if applicable) in Vietnam Dong (VND).

Evaluation Criteria

Proposed approach, relevant experience, professional portfolio, references.

FHI 360 Disclaimers

• FHI 360 may perform a background check on any selected vendor.
• FHI 360 may cancel the solicitation and not award
• FHI 360 may reject any or all responses received
• Issuance of the solicitation does not constitute an award commitment by FHI 360
• FHI 360 reserves the right to disqualify any offer based on failure of the offeror to follow solicitation instructions
• FHI 360 will not compensate any offeror for responding to solicitation
• FHI 360 reserves the right to issue award based on initial evaluation of offers without further discussion
• FHI 360 may choose to award only part of the activities in the solicitation, or issue multiple awards based on the solicitation activities
• FHI 360 reserves the right to waive minor proposal deficiencies that can be corrected prior to award determination to promote competition FHI 360’s supplier terms and conditions can be found here while our consultant terms and conditions can be found here