Communication Officer

Organization Overview
Founded in 2006, Action or the City is a young, dynamic and innovative local non-governmental organization. Their programs now focus on three key areas: (i) promoting a sustainable lifestyle through behavior change through projects at workplaces, in neighborhoods and in schools; (ii) equal employment opportunities and (iii) improving public spaces.
With growing project portfolios of quality projects focusing on urban areas, they are committed to making Hanoi a livable city for all. Examples of our work in improving public spaces, creating access to environmentally friendly products and adopting sustainable habits at home, workplaces and schools are on their website:

The position of a Communication Officer is now required to meet the development of the organization.

Position Overview
The main purpose of this position is to facilitate better collaboration and effective learning between different stakeholders and communities with Action for the City. His/her work will improve Action for the City’s program quality and contribute to better accountability to the community and donors,  while also motivating staff to keep up their good work. 
The Communication Officer will be responsible for developing and coordinating internal and external communications for Action for the City. The CO will work with the Program Manager and the Executive Director to develop a coherent and consistent strategy for external communications. S/he will be constantly engaged in working with projects to highlight key learning, supporting the outreaching of different pilot models to new communities. S/he will help to profile the mission and work of Action for the City and build a stronger supporting base for the organization from communities and individuals.

This position requires skills in community development, social marketing, writing, networking and knowledge management.
The Communication Officer will report to the Program Manager.

Primary Duties & Responsibilities:
External communication and promotion of the organization
- Develop a cohesive external communications strategy for the organization, in consultation with the Program Manager & Executive Director
- Develop and maintain appropriate, ongoing communications regarding the organization’s activities and achievement through channels such as newsletters, the website and updates with network members.
- Support the organization’s projects by producing and distributing high quality communications materials and developing creative communications strategies
- Prepare and distribute press releases. Where possible, build ongoing relationships with local, national and international media agencies and journalists to encourage media coverage of Action for the City activities and program objectives.
- Support the Program Manager and project staff in activities to reach out to new communities, including meetings or community events.
- Assist in organizing Action for the City events, including project site visits, neighborhood meetings and occasional key donor visits
- Represent Action for the City at relevant meetings; participate in appropriate workshops and other relevant events
- In consultation with the Program Manager and Executive Director, explore opportunities for partnerships and knowledge sharing with NGOs, experts and institutions that are working in the same field as Action for the City

Internal communication for a learning organization
- Develop and maintain the organizational knowledge management system
- Develop, train and assist staff in effective external and internal communications skills
- Coordinate and document the best practices and lessons learned from projects to share with staff, partners and donors
- Participate in other activities which may be required to fulfill the objectives of the organization
- Stay well informed about relevant national and international events or information that relate to the program issues and program development direction

Consolidating community engagement
- In consultation with the Executive Director, develop and execute an effective plan for developing the membership base of people in Vietnam who are willing to support the organization’s work.

-  Bachelor’s degree
- A minimum of two years professional experience in environment, development or other non-profit field
- Good knowledge and understanding of sustainability, community development and behavior change
- Strong planning and management skills
- Experienced user of Microsoft Office programs
- Strong verbal and written communication skills in English and Vietnamese

- Bachelor’s degree in Communications, Journalism, Marketing or related field
- Work experience with an NGO or international development organization
- Experience in internal and external communication role in a non-profit organization
- Experience in supporting organizational learning
- Editing and designing skills for print and electronic formats

To be successful as a member of the Action for the City team, you will also:
Have a passion and a strong desire to be part of the development of an up-and-coming non-profit organization
Have a high level of personal and professional integrity and trustworthiness
Be an innovative, creative thinker and effective in delivering results and have a high attention to detail – you are not afraid to try something new and inspire others to do so
Be both self-confident and humble
Be a motivated learner
Work well independently and as part of a team
Have a strong work ethic and require minimal direction
Thrive in a fast-paced and fun environment

The salary for this position ranges from 5,300,000VND- 7,000,000VND (net) based upon the experience of the candidate hired. The non-monetary compensation includes a unique opportunity to be part of an innovative, meaningful, and rapidly growing organization and the chance to work with international leading experts in the fields of behavior change and community development.

Application Procedure

Please send your cover letter and resume via email by 14 August 2010 to [email protected] with the email title: Your Name_ CO application

All candidates will be informed of the outcomes by 18 August 2010.

Shortlisted candidates will be invited for an interview after 20 August 2010.
The successful candidate is expected to start from 1 October 2010.

Job Details
Organisation Name: 
Action for the City
Ha Noi
Application Deadline: 
Sat, 2010-08-14