Receptionist

WWF, one of the world's largest independent conservation organizations, has a global network active in 96 countries. From its Greater Mekong Country Programme Office in Hanoi, WWF manages a wide array of conservation projects in Cambodia, Lao PDR, Vietnam and Thailand in forest, freshwater and marine/coastal priority area as well as on species conservation.

WWF Vietnam Country Programme is seeking for experienced and qualified Vietnamese national candidate to fill the position RECEPTIONIST (based in Ha Noi city)

Main responsibilities:
- Provides support in making & answering telephone inquiries based on familiarity with subject matter and refers others to appropriate
staff member or department. Takes messages as directed.
- Responsible for greeting visitors and co-ordinating to organize visits to Vietnam for WWF guests.
- Performs such tasks as reproducing/copying materials, sending fax correspondence, arranging for courier/shipping service.
- Contacts Custom Offices for tax duty free permit of importing office equipment & expatriate staff belonging
- Checks and forward emails in public account to related staff (twice a day)
- Keep track of long distant phone and fax for monthly report to FU for cost recovery.
- Monitors all incoming / outgoing letters, postages and faxes
- Arranges and reconfirm air-tickets for staff and visitors.
- Arranges hotel booking for staff and visitors
- Monitors office stationary, out-going mail by post, airfare payable, accommodation reservation, monthly report to FU for cost
recovery.
- Follow up with all receivable reimburse when required (requesting, reminding, sending fax, scanned file, support relevant receipt/invoice, keep tracking with reimburse process…)
- Updates Hanoi office telephone directory as well as emergency contact information and release to staff
- Participates in logistic arrangement for meeting, training and workshop of the office/project as assigned by supervisor  (sending
invitation, follow-up with phone, get list of confirmation, general assisting during workshop)
- Support programme meetings, translations and report preparations
- Supervises & monitor the office messenger to ensure his duties are timely executed.
- Assists staff on vehicle rental for business trips.
- Office library management
- Takes care of Hanoi office First Aid Kit
- Assists the supervisor in maintaining day-to-day office administration operations of the Hanoi office
- Back up for other team member and do other ad hoc tasks when required.

Qualifications and Experience:
- Bachelor degree accredited college or University, major in English.
- A minimum of two years prior experience in a secretarial/receptionist position with similar responsibilities. Experience working in an INGO or international organization is preferred.
- Be fluent in written and spoken English. Excellent writing skills and translation.
- Willing to travel to the provinces and work overtime if required;
- Ideally, the individual will have a well-developed attention to detail. Careful with possess strong inter-personal & communication
skills. Ability to take initiative and work effectively both independently and in a team.

Applicants should send their CVs and cover letter in English to Ms. Bui Thu Hien, HR & Admin Officer, WWF Vietnam Country Programme. Email: hi[email protected] , or post to WWF Vietnam Office at 39 Xuan Dieu, Tay Ho, Hanoi, Vietnam.
Closing date for applications: Friday, 20 November 2009 with interviews afterward.
Only short-listed candidates will be notified. No telephone contact Interested candidate are invited to visit WWF websites:
http://www.panda.org/greatermekong

Job Details
Organisation Name: 
WWF
Location: 
Ha Noi
Application Deadline: 
Fri, 2009-11-20