Team Development Manager

Marie Stopes International in Vietnam (MSIVN) is a marketing focused, results oriented social enterprise which uses modern management and marketing techniques to provide quality family planning and reproductive healthcare to the people of Vietnam. MSIVN is part of The MSI Global partnership which develops efficient, effective and sustainable family planning programmes in over 38 countries worldwide.
In continuing to work towards improving reproductive health in Viet Nam and expanding their organization, MSI Viet Nam (MSIVN) are seeking a qualified and experienced candidate for the position of Team Development Manager, working in the Hanoi office.
The Marie Stopes International Partnership and MSIVN’s continued success depends on the ability, enthusiasm, development and commitment of each and every team member. It is the role of the Team Development function to support the achievement of business aims through effective team leadership, management and development. The Team Development Manager function strives for an approach which is:
- driven by business needs and objectives, not by systems and procedures;
- integrated with the business, not mechanistic or separate;
- focused on outcomes, not inputs or processes;
- robust but enabling and flexible, rather than implementing rigid procedures.

The core responsibility of this post is to use:
- Initiative      - Energy          - Persistence           - Results Orientation
- Drive           - Integrity       - Enthusiasm            -Commitment to Personal Development
to further MSI's Goal: The prevention of unwanted births
and its Mission: Ensuring the individual's right to children by choice not chance
and MSIVN’s Vision: To become the biggest and the best private family planning organization in Viet Nam
Job Title:                          Team Development Manager
Location:                           Hanoi, Vietnam
Reporting to:                       Country Representative

Principle Objectives:
- To ensure the recruitment, retention, motivation and development of the best possible team to meet the organisation’s changing needs.
- To act quickly and fairly to resolve under-performance where team members are unwilling or unable to meet the organisation’s standards or fit with the organisation’s culture.

Key Responsibilities:
In liaison with the Country Representative:
- Contribute to the development of the organisation’s objectives and business plan; undertake human resource (HR) planning to ensure the organisation’s staffing needs continue to be met.
- Translate the mission, goal, objectives and business plan into an HR strategy and ensure implementation.
- Contribute to organisational development, in terms of organisational structure, job design and job evaluation.
- Contribute to organisational development in terms of implementing an appropriate learning and development framework to ensure the continued skills enhancement of all team member skills.
- Identify training, development and learning needs and ensure they are fulfilled as appropriate. This may be achieved through varied methods such as formal training, coaching, mentoring, or informal ‘on the job’ training programmes. Evaluate resultant behaviour change.
- Design, develop and implement HR systems, policies and procedures to support the business needs of the organisation (including recruitment and selection, appraisal, reward and remuneration, discipline, grievance etc.).
- Integrate current recruitment processes to achieve synergies of scale. Devise a transparent recruitment process which will enable MSIVN to achieve organisational goals of rapid expansion.
- Design, develop and implement a reward structure which is fair, transparent and supports the achievement of the organisation’s objectives, within the local market and available resources.
- Provide legal and operational advice, guidance, support and coaching to directors, managers and supervisors to enable them to lead, develop and manage effective teams.
- Ensure all team members are treated fairly (and lawfully).
- Ensure the effective administration and documentation of all employment processes through the introduction of a personnel database system.
- Maintain up to date personal knowledge and understanding of employment/labour law and communicate or take action as necessary.
- Provide appropriate management information as required
- Identify training need and organise/provide training for MSIVN team member as required; have capacity to develop effective team
- Undertake additional related duties as required
- Assist MSIVN staff on insurance claim including health, social, unemployed and employee benefit insurance

Performance Indicators:
- Organisation is poised for planned expansion. Current systems and processes are reviewed against best practice, and new approaches implemented as required to meet organisational growth goals. Particular attention needs to be paid to reward and remuneration, the recruitment process, the performance appraisal process.
- Motivated teams with the appropriate numbers and skills. Existing and new team members are motivated through this exciting but challenging expansion phase. Turnover statistics are collated and strategies are implemented to minimise ‘employee churn’. Ongoing and accessible training opportunities are provided to a) increase employee motivation, thus minimising turnover and b) ensuring that employees are capable of fulfilling their role requirements.
- Pro-active anticipation and fulfilment of needs. Human Resources to play a pro-active role in supporting the MSIVN expansion phase. Managers to be supported through the review and implementation of a performance appraisal process that supports organisational goals.
- Learning activities achieve required behaviour change. Training and learning activities to be particularly focussed on supporting employees through a period of change.
- Prompt resolution of under-performance or disputes. Non or under-performers to be managed effectively out of the MSIVN business to suit organisational needs, in a professional, humane and swift manner in compliance with local legislation.
- Budgetary control maintained.
- Legal risks minimised. Viet Nam employment legislation to be followed at all times, and legal advice to be sought as required.
Person profile

Experience & Knowledge:
- Substantial organizational management experience at a senior level;
- Experience of setting HR strategy and providing proactive support to CEO/ Board level is beneficial, as is a broad knowledge in the various facets of HR i.e. employment law, compensation & benefits, organizational planning, organization development, employee relations, safety, and training and development;
- Experience of working in a service environment beneficial;
- Experience of coaching and developing others.

- Strategic thinker. Proven ability to translate strategic plans into action;
- Decisive, with excellent judgment;
- Analytical – able to assimilate information;
- Pragmatic and flexible approach;
- Excellent interpersonal skills – builds good relationships with internal and external stakeholders;
- Good verbal and written communication skills;
- Able to plan, priorities and organize self and others;
- Demonstrated ability to lead a team. Takes a consultative and coaching, rather than directive, approach;
- Good computer skills.

- Business oriented and results focused;
- Pro-active and dynamic;
- Credible and assertive;
- Team orientated – approachable. Leads by example;
- Change influencer;
- Able to work in a pressurized environment.

- Pro choice;
- Committed to personal development.

- Degree qualified.

Please send your application letter, CV in English and copy of your relevant degrees with your recent photo (4x6) to below address by the 30th December 2009.
Marie Stopes International in Vietnam
Apartment 201 – 205, A1 Building, Van Phuc Diplomatic Compound, 298 Kim Ma Street, Ba Dinh
District, Ha Noi, Vietnam
Or email: [email protected]
Subject: Application for Team Development Manager
Please visit their website for more information. Only short listed candidates will be invited for interview. No return application package.

Job Details
Organisation Name: 
Ha Noi
Application Deadline: 
Wed, 2009-12-30