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Assistant In Country Manager
Position Title: Assistant In Country Manager
Reports To: Founder/In Country Manager
Location: Hoi An, Vietnam
Status: Full Time
Working Hours: 6 days per week - 8 hours per day as determined on the timetable
Language skills: English & Vietnamese
Specific Skills and Qualifications
PREFERRED
•At least 2 years’ experience at a management level
• Working knowledge of business filing systems
• Accuracy and meticulous attention to detail
• Task focused
• High level communication and interpersonal skills
• Must be proactive and have a “hands on approach”.
• Excellent organizational and problem solving skills
• Hardworking and committed
• Confident in own abilities but also confident enough to ask for help when needed
• Flexibility to be able to shift priorities if needed
• Experience in administration or accounting roles
• Preference given to people locally in Quang Nam and Da Nang.
Duties:
Government:
• Act as liaison with Vietnamese government officials
• Arrange government meetings for The Founder when required
• Organize volunteer work permits and visa extensions
• Represent Lifestart Foundation at local meetings
• Organise social insurance for staff
Human Resources and Administrations and General
• Overseeing the management of Lifestart Foundation staff in Vietnam and dealing with any HR or other issues that arise in the absence of the Founder and In Country Manager.
• Developing the staffs computer skills and delegating functions over to Vietnamese members of staff where possible
• Managing the local spending and financial reporting
• Organising Lifestart Foundation records and documents electronically
• Any other tasks assigned to you by The Founder or the In Country Manager
As Assistant In Country Manager you must oversee and assist with Educational Scholarship Program:
• Updating student and sponsor information
• Ensuring that letters and photos from students are sent to sponsors twice a year
• Finding potential educational scholarship recipients for The Founder to interview
• Meeting with principals when The Founder requires it, and act as interpreter
• Ensuring that students continue to meet our financial and academic criteria
• Keeping record of all scholarship information
• Mentoring scholarship students
Tours – as part of your role you will cover the workshop managers day off and will run tours on this day, assist with large tour groups and ad-hoc tours during the week when the workshop manager is busy
• Run the lantern tours
• Liaise with booking companies/online bookings.
• Liaise with Sinh in relation to the painting tours.
• Make sure the shop is clean before the tour commences and the materials for making the lanterns are ready
• Ensure there are enough makers in the shop for large tours
• Assist in the development of new tours, train as an instructor to teach clients to make potential new products
• Plan and organise big tour groups
• Do the LSF introduction to big groups
Workshop
• Ensure workshop is kept clean and tidy when on shift
• Reporting maintenance requirements
• Customer service – explaining purpose of LSF to customers.
• Manage online sales
Business Development
• Attend any networking events in the local area
• Increase network while identifying new clients, opportunities and target accounts; manage relationships with prospective clients, generate leads and create new business opportunities
• Identify obstacles in the sales process and introduce new methods to overcome these obstacles
• Proactively research and identify new prospects for all market segments including Airline, Corporate, Resorts, Restaurants, Cafes, opportunities within the competitor set and drive sales activity to achieve and exceed targets
• Conduct site inspections and familiarization of LSF and workshop to existing and potential clients
• Educating travel agencies - both wholesale and retail about LSF Tours
IT
• Regularly check all LSF PC’s, laptops and equipment, ensure all antivirus software is up to date
• Make recommendations to founder if there are any problems with any equipment
• Assisting with IT issues when they arise
Further Enquiries:
To apply for the role please email an up to date CV and covering letter including the following points to Ms Diem at [email protected] and Ms. Karen at [email protected].
• Why you would be suitable for this role
• When you would be available to start
• Your expected salary
Deadline: 10 July 2017