Digital Health and Data Manager

VACANCY

 

JOB TITLE: Digital Health and Data Manager

 

POSITION SUMMARY:

Location:                       Ha Noi or Ho Chi Minh City

Employment Type:        Local, Full Time (100% FTE)

Contract duration:          1 year (extension to be based on performance and availability of funds)

Travel requirements:     Dependent on project activities, but will require frequent meetings in Ha Noi

 

BACKGROUND:

Friends for International Tuberculosis Relief (FIT) is a registered non-profit organization working in the field of tuberculosis (TB) prevention and care service delivery, technical assistance, advocacy and research.

 

FIT is a young, dynamic and growing organization. We now have office-based staff working across five cities in Viet Nam. FIT work in close collaboration with Provincial and National TB Programs and other in-country partners to implement projects funded by the European Union’s Horizon 2020 program, the Stop TB Partnership’s TB REACH initiative, Centers for Disease Control and Prevention, UNITAID and Johnson & Johnson. We have also had multiple active research partnerships, including with the Liverpool School of Tropical Medicine in the UK, the Karolinska Institutet in Sweden, the KNCV Tuberculosis Foundation in the Netherlands, and Ceres Nanosciences and SureAdhere Mobile Technology in the United States. FIT staff have supported the implementation of other TB programs in South and Southeast Asia, and represented Viet Nam at multiple regional and international forums on TB technical assistance.

 

In collaboration with the National TB Control Program (NTP) and other local and international partners, we are building a comprehensive Search-Treat-Prevent TB program in provinces/cities in Viet Nam. In the short term, we are aiming to 1) increase TB detection and treatment in key populations, such as household contacts, children and people visiting private healthcare providers; 2) provide social support and adherence monitoring options to improve TB treatment outcomes; and 3) scale up TB infection screening and treatment services. As part of this program, we are intensively engaging private providers who are providing TB services. TB care in the private sector often happens with little formal documentation; we are working to improve transparency and the quality of care for TB treatment in the private sector.

 

Our organization is growing quickly and we are searching for a highly qualified, independent, experienced and motivated Digital Health and Data Manager. For additional information please refer to our website: www.tbhelp.org

 

JOB SUMMARY:

The role has two primary components:

• Lead the design and implementation of a study focusing on people-centered design through a health information technology (HIT) framework. This role involves conducting a qualitative evaluation of a new website that is used to facilitate payments to people with tuberculosis (TB). The manager will develop plans to iteratively optimize a beta version of the website to align with user feedback. A pilot study in several provinces of Vietnam will be conducted. Results will be presented to Vietnam’s National TB Control Program and if successful, use of the website will be scaled-up in Vietnam. The manager will author a manuscript detailing the process outcomes, and implications for HIT design in healthcare.
• Support data management and verification on a randomized control study

 

MAIN DUTIES AND RESPONSIBILITIES:

Component 1

1. HIT Implementation

• Conduct qualitative research with stakeholders, including users, healthcare providers, and developers, to evaluate HIT usability and people-centered design domains.
• Collaborate with the research team to design and execute surveys, focus groups, and interviews.
• Synthesize user feedback to identify actionable areas for improvement in the website and other HIT systems.

2. Modification of TB Support Website

• Analyze current functionalities of the beta version of the website and identify gaps based on user feedback.
• Coordinate with a third-party developer and implement website updates to improve user experience, accessibility, and alignment with people-centered design principles.
• Conduct iterative testing and quality assurance to ensure that updates meet user needs and align with study goals.
• Manage timelines, budgets, and vendor relationships for website modifications.

3. Data Management and Analysis

• Maintain and oversee secure data collection, storage, and analysis for HIT study activities.
• Develop clear documentation for all processes and changes implemented in the systems.

4. Pilot management

• Draft protocols, develop approvals applications for a pilot study.
• Develop user training and manuals.
• Conduct pilot implementation.
• Obtain feedback and make adjustments and upgrades as necessary.
• Provide training to scale-up use of the HIT website.

5. Manuscript Development

• Write and submit a manuscript for publication that details the process and findings of the HIT sub-study, focusing on:
  • Methodology for integrating people-centered design in HIT.
  • Results of modifications to the website based on user feedback and the pilot.
  • Lessons learned and recommendations for HIT system improvements in healthcare settings.

5. Collaboration and Communication

• Serve as a liaison between the study team, IT vendors, healthcare providers, and other stakeholders.
• Provide regular progress updates to the primary investigator and study team.
• Present findings at team meetings and conferences as appropriate.

 

Component 2

1. Data & Database Management

• Maintain and optimize data collection tools and their codebooks.
• Help to develop/update and enforce policies for effective and secure data management
• Maintain FIT project databases for the UPLIFT study
• Troubleshoot data-related problems
• Coordinate (re)trainings on the use of electronic data collection tools
• Provide capacity building to members of the M&E and field teams for data collection best practices
• Maintain archive of FIT project data.

2. Project & Donor Reporting

• Develop project reporting and presentation templates to facilitate data-driven programming
• Develop and maintain dashboard visualizations using project data
• Supervise the M&E team in producing project and donor reports
• Produce selected project and donor reports
• Calculate and verify project incentives
• Supervise the collection and verification of National TB Program (NTP) data on a quarterly basis
• Support ad hoc requests for data reports from staff at FIT, government stakeholders and other partners.

3. Research Activities

• Create research data sets using FIT project data
• Conduct advanced statistical analyses for conference presentations and scientific publications
• Support other FIT staff with statistical analyses
• Participate in manuscript development

4. Others

• Travel once every quarter to HCMC/ HN offices or as required to other places
• Other activities requested by FIT management.

 

JOB REQUIREMENTS:

• Master’s degree in public health, information technology, digital health design
• Fluent in Vietnamese and English
• Strong computer skills, including familiarity and comfort with using Microsoft Word, PowerPoint and Excel
• Flexibility across a range of field- and office-related tasks
• Good attitude, self-motivated, and ability to work well individually as well as in teams
• Highly motivated, willing to learn, service-oriented, attention to detail and able to work under high pressure and within a limited time frame
• Personal Qualities:

• Highly proactive approach to work
• Tactful and discreet
• Friendly and adaptable when interacting with people
• Confident

 

APPLICATIONS SHOULD INCLUDE:

• A cover letter written in Vietnamese or English
• An up-to-date, detailed Curriculum Vitae including a recent picture
• At least two employment references (Name, Phone Number, and Email Address)

 

SEND AN APPLICATION:

• By e-mail to [email protected]
• Subject: “Application for Digital Health and Data Manager”
• Deadline: 23 January 2025

 

Compensation and the final position grade will be commensurate with experience. Full benefits will be included in the compensation package. All applications will be carefully considered, but only short-listed applicants will be contacted and interviewed. If you do not hear from us within 21 days of the closing date, this will mean that your application has been unsuccessful.

 

FIT is an equal opportunity employer.