Human Resources Services Provider

Request for Proposals

Human Resources Services Provider – Vietnam

Title: Human Resource Provider

The American Bar Association Rule of Law Initiative (ABA ROLI) is a non-profit program that implements legal reform, governance, anti-corruption and civil society capacity building programs in more than 50 countries around the world. ABA ROLI has nearly 500 professional staff working abroad and, in its Washington, D.C. office.

ABA ROLI is seeking proposals from Human Resources Services Providers based in Vietnam to provide payroll administration and human resources support to ABA ROLI’s team of 6 individuals.

Applicants should demonstrate an understanding of Vietnam’s new Labor Code, and other relevant labor laws. Applications will be considered from qualified and experienced firms who are regularly established in the business of providing staffing solutions, and who in the judgement of ABA ROLI are financially responsible. Successful applicants will show evidence of reliability, capability, experience, and knowledgeable personnel to perform the requested services.

Scope of Work:

Services to be performed may include the following:

• Sign and maintain the services agreement directly with ABA ROLI”s Vietnam based employees
• Manage payroll calculations and issue monthly payments
• Assume responsibility for compulsory social, health, and unemployment insurance
• Manage benefits administration
• Record and monitor public holidays and accrued paid/sick leave

Proposal documents:

Responses should be concise and address the needs of ABA ROLI as stated in the RFP. Responding vendors should concisely but completely describe the scope of services they feel are appropriate to ABA ROLI’s needs. Please indicate the person who will be the primary point of contact with ABA ROLI for any follow up.

Three separate documents must be submitted, as follows:

• A services proposal, presenting vendor’s services tailored to the needs of ABA ROLI,
• A business proposal, clearly presenting vendor’s fees related to the performance outlined in the services proposal, and
• A brochure, outlining the payroll process as well as a description of the technology platform or staff portal employees use to process timesheets

Criteria for Selection:

The following criteria will be used, in no particular order, in evaluating each proposal:

• Overall cost to ABA ROLI – Pricing will be reviewed based on reasonableness for services being provided, competitive market rates, and fee structure.
• Payroll Process – clearly defined process that ensures ABA ROLI’s employees will be paid accurately, consistently, and on time.
• Technology Platform – an easy-to-use staff portal that allows ABA ROLI’s employees to securely access personal information when needed such as past pay slips and social insurance information.
• Proposed Service approach
• Responsiveness

Submission Process:

Applications must be submitted electronically to [email protected] no later than February 5, 2021, midnight U.S. Eastern Time. Late proposals will not be considered for review.