Information Communications Technology Officer (ICT Officer)

Pathfinder International (PI) is a US-based NGO whose mission in Viet Nam is to improve reproductive health through capacity building and policy-focused initiatives that respond to the needs of the society.  To this end, PI supports efforts to strengthen pre-service and in-service training in reproductive health, including core clinical reproductive health practices, youth-friendly services and HIV/AIDS prevention, care and treatment. In addition, PI works to strengthen reproductive health management practices and policies supportive of quality RH training and services. To learn more about Pathfinder International, please visit our website:

Pathfinder International Vietnam is seeking qualified and experienced candidates for the position of Information Communications Technology Officer (ICT Officer).
The position of ICT Officer requires supporting the mobile health (m-Health); e-health projects and general computer/network to Pathfinder’s field office in Viet Nam.     

The ICT Officer guides and advises on the technical aspects of mHealth and eHealth projects. S/he coordinates technical inputs to government and NGO partners and ensures successful implementation of the technical aspects of their programs. S/he coordinates with other Pathfinder programs around the world as well as with Boston staff to ensure the Pathfinder Vietnam office staff are aware of all latest developments.  S/he provides input to new proposal development and ensures close and respectful partnerships with government and NGO partners.

The ICT Officer periodically installs server equipment including replacing hot swappable drives, power supplies, memory, etc.; and works with local personnel to support the backup/ restore process and maintains connectivity to the ISP. The ICT Officer maintains the current infrastructure to avoid any disruption to email flow and user downtime. S/he works with Pathfinder International (Boston) technical personnel as soon as possible to resolve any major problems or system failures. S/he provides technical supports to program staff on overseeing the software development or IT related issues in their programs.

Job Requirements: 
1. Relevant university degree and /or working experience
2. Fluent in oral and written English
3. Experience working with INGO/LNGOs and government agencies preferred
4. Understanding of mass text messaging and interactive voice response programs and system and the technical possibilities offered by today’s mobile phone networks required
5. Experience working as network administrator required
6. Familiarity with 
SMS gateway
Call center system
Online Marketing via mobile/internet
Abode Premier and Audition other audio /video tool
Share point server/website design
Window Mobile/Android/ iOS
 the interplay between mobile communication and social networking and
Window 2003/2008/ISA 2006/ Window XP/ Window 7.
MS Exchange 2007/2010
7. Good communication skills
8. Able to work under pressure, meet deadlines
9. Able to work both independently and as team member

Application:  Candidates for the position are requested to submit letters of application and CV via [email protected] or the below mailing address by 10 June 2011. PI offers a competitive compensation package. Only short-listed candidates will be contacted for interviews.
Human Resources Department
Pathfinder International Office
5th floor, South Pacific Building, 73 Ly Nam De, Hoan Kiem, Ha Noi
Attn: Application for ICT Officer

Job Details
Organisation Name: 
Pathfinder International
Ha Noi
Application Deadline: 
Fri, 2011-06-10