IT Support Assistant

Save the Children, the World’s largest independent organization for children, delivers immediate and lasting improvements to children’s lives in over 50 countries through emergency relief and long-term development. 

Save the Children in Vietnam (SC) works to promote every child’s rights to survival, protection, participation and development as set forth in the UN Convention on the Rights of the Child.  The current programs focus on the following core sectors: Health and Nutrition; Education; Child protection; Child Poverty, and Advocacy for child-friendly development policy and practice.

Vacancy: IT Support Assistant
Based in Hanoi

We are looking for a qualified Vietnamese national for the position of IT Support Assistant. The successful candidate will base in Hanoi. Competitive remuneration package and opportunity for learning and development will be offered for this position.

Main Responsibilities: The post holder is responsible for establishing, developing and maintaining effective and secure IT and telecommunications applications, equipment, systems and networks as required by Vietnam country programme, especially providing technical and user support, troubleshooting, for Hanoi office and field sub-office locations.The post-holder will ensure that the programme’s IT systems are optimised in support of overall organisational goals, represent best value for money and aligned with global standards and best practice. The post holder will be in charged with monitoring of sponsorship database (ASISt) and do the data entry.

Key Competencies 


  • Under 28 years old.
  • Good knowledge of programing language: ASP.NET MVC, C#, MS SQL Server.
  • Significant working experience in a similar position.
  • Proven knowledge of hardware maintenance and ability to solve hardware problems; this includes set-up and management of network devices e.g. printers, scanners, etc.
  • Solid experience in maintaining, trouble-shooting and administering a Microsoft Windows-based (local area) network (and servers).
  • Extensive working experience with anti-virus software for workstations (and servers).
  • Good knowledge of Microsoft Windows operating systems, including XP and Windows 2003, and Microsoft Office applications (Word, Excel, PowerPoint, etc.).
  • Thorough understanding and working knowledge of Microsoft Outlook and email-related products and concepts.
  • Good knowledge of Active Directory, DC, ISA server, Domain Controller, DHCP server, DNS server, RAS, VPN…
  • Team work
  • Time management skill
  • Proactive and open minded
  • Ability to work under pressure
  • Good English, including speaking, writing and reading is an advantage

Please send CV and a completed application form, contact of three referees and a covering letter in English addressing the list of competencies to: 4th Floor, Machinco Building, No. 444 Hoang Hoa Tham street, Tay Ho District Hanoi or by Email: [email protected]

The SC’s application form and full job description are available at the website:

The closing date for application is 5 pm on 23 October, 2015. Applications will be treated in confidence. Due to the volume of applications, only short-listed candidates will be contacted and application dossiers cannot be returned.

Save the Children is an equal opportunities employer. Our selection processes reflect our commitment to protection of children from abuse, and our people are as diverse as the challenge we face.  We welcome applications from all qualified candidates, regardless of age, disability, HIV/AIDS status, race, national origin, religion, or sexual orientation.

Job Details
Organisation Name: 
Save the Children (SC)
Application Deadline: 
Fri, 2015-10-23