IT-system Support Service

RLS SEA is looking for a IT-system support service

0. Background of RLS

The Rosa Luxemburg Stiftung (RLS; originated from the registered association "Social Analysis and Political Education" founded in Berlin in 1990. In 1996, it was recognised by the Party of Democratic Socialism (PDS) as its close political education institution. The Party of Democratic Socialism transformed itself into “PDS/Linkspartei”, later renamed itself into “Linkspartei” (Left Party) which is one of two parties in Germany that formed the new party “Die LINKE” (“The Left”) in 2007. RLS has become a provider of civic education and a centre for progressive social research in both Germany and throughout the world. As one of six party-affiliated political foundations in Germany it supports partners in developing countries striving for social justice, strengthened public participation and economic development. In February 2009, the People's Aid Coordinating Committee (PACCOM) granted the licence for the representative office for Southeast Asia in Hanoi.

In Vietnam, RLS ( embraces the mission of assisting Vietnam’s transition to a market economy with socialist orientation embedded. In 2013, RLS successfully broadened its scope of work as regional office for Southeast Asia. Currently, the RLS is cooperating with various partners on the state level as well as on the non-governmental-level in Vietnam, Myanmar, Laos and Cambodia.

1. Duties and Tasks

• Install and perform minor repairs to hardware, software, and peripheral equipment, following design or installation specifications.
• Set up equipment for employee use, performing or ensuring proper installation of cable, operating sys-tems, and appropriate software.
• Diagnose and resolve IT system issues according to customer’s request either by phone, Skybe, Teamview or at site.
• Implement backup and recovery of users’data
• Administer servers and networking equipment
• Read technical manuals, confer with users, and conduct computer diagnostics to investigate and re-solve problems and to provide technical assistance and support.
• Confer with staff, users, and management to establish requirements for new systems or modifications.
• Develop and propose information security policies. 72 Xuan Dieu, Tay Ho, Hanoi, Vietnam

2. Requirements

• Having a degree in related fields.
• Having at least 5 years experiences in relevant field with international organizations.
• Proven fluent oral and written English language skills. German language skills are an asset.
• Being responsible and able to work under pressure as an individual and as a team as well as pro-actively engage in solution finding for obstacles that may occur.
• Being familiar with working in a political sensitive environment.

3. Service timeframe

The selected service provider will be contracted from 1 September, 2015 until 31 August, 2016.

4. How to apply

Interested service providers are invited to submit their application including a most updated CV and a proposal in which you state clearly the desired rate for this service. Application should be sent to Mrs. Nguyen Le Hang at: [email protected] latest before 26 August, 2015.

Job Details
Organisation Name: 
The Rosa-Luxemburg-Stiftung (RLS)
Application Deadline: 
Mon, 2015-08-31