People Operations Associate (temporary 6 months)

Position: People Operations Associate (temporary 6 months)
Location: Ho Chi Minh

Organization Profile

Room to Read (RtR) is a global organization transforming the lives of millions of children in low-income countries by focusing on literacy and gender equality in education. Founded in 2000 on the belief that World Change Starts with Educated Children®, our innovative model focuses on deep, systemic transformation within schools in low-income countries during two time periods that are most critical in a child’s schooling: early primary school for literacy acquisition and secondary school for girls’ education. We work in collaboration with local communities, partner organizations and governments to develop literacy skills and a habit of reading among primary school children and ensure girls can complete secondary school with the skills necessary to negotiate key life decisions. By focusing on the quality of education provided within the communities and ensuring these outcomes are measured, we have created a model that can be replicated, localized and sustained by governments. Room to Read has benefited 11.5 million children across over 20,000 communities in Bangladesh, Cambodia, Grenada, India, Indonesia, Jordan, Laos, Nepal, Rwanda, South Africa, Sri Lanka, Tanzania, Vietnam and Zambia, and aims to reach 15 million children by 2020.

Position Overview:

The People Operations Associate (POA) will be responsible for supporting People Operations Manager (POM) in managing People Operations support services include personnel administration, logistics support for hiring process, logistics support for staff development and Room to Read learning resources, staff meeting and team building activities, staff orientation program, management of employment contracts and personnel records, administer compensation and benefits plan, and follow up People Operations-related rules and regulations. This position will directly report to the People Operations Manager.

Primary Duties & Responsibilities:

  • Facilitate operational systems for managing necessary people operations functions to implement the approved policies including Employee Handbook, Performance Management System, Travel and Expense Reimbursement Policy and other employee-related rules and regulations.
  • Act as Learning Resource (Library) Officer to manage and provide necessary training resources and materials to all staff at both CO and Field Offices as a part of staff development program.
  • Coordinate and organize logistics to both in house and off-site staff training, workshop, meeting and other capacity building programs to meet the identified development needs. Maintain all records related to staff development activities.
  • Educate RtR Vietnam staff members (new & existing staffs) on changes/updates of personnel policies and guidelines, compensation and benefits, as well as respond to general and specific inquiring on People Operations’ issues.
  • Compile and update information include prepare People Operations log report, update monthly staff contact list, and update employee bio information.
  • Coordinate job announcement/head-hunting process, application screening, and interview/written test process. Take part as an interview panel member as and when needed.
  • Determine and recommend employee relations practices necessary to establish positive employee-employee and employee-employer relationship.
  • Follow up on all operational and logistical matters with regard to staff-related activities include support logistics for grouped trainings/workshops, staff forums, staff annual meet-ups (retreat) and other team building activities.
  • Provide regular updates on People Operations activities and plans at regular meetings with Country Office staff and Global Office as and when required.
  • Handle routine secretarial tasks for People Operations Department e.g. filing, budgeting, financial disbursement process and drafting routine correspondence with staff and partners (birthday wishes cards, holiday announcement, etc.)
  • Work closely with program team on consultant service requests to ensure the quality and efficiency of the outcomes.
  • Perform other duties as assigned by the supervisor.



  • Bachelor degree in Human Resources Management, General Management, Administration or related field
  • Minimum of 1-2 years of professional experience in Human Resources or Administrative position
  • Experience in successful implementation of a wide range of responsibilities in a prior human resources or administrative position
  • High level of reliability, honesty, and trustworthy
  • Good facilitation skills and ability to manage groups
  • Ability to work independently, under pressure
  • Good/professional verbal and written communication skills in English and Vietnamese
  • Computer literate: Ms Word, Excel, Power Point, and any Human Resources Management database


  • Experience in supporting and developing the Human Resources Department in non-for-profit organization
  • Good decision-making, reasoning, judgment, coordination, and collaboration skills
  • Strong planning and management skills
  • Strong organizational skills with good attention to details
  • Strong people-oriented skills with good teamwork spirit
  • Willing to travel and work at the field if required.

To be successful as a member of the Room to Read team, you will also:

  • Have a passion for our mission and a strong desire to impact an up-and-coming non-profit organization
  • Be an innovative and creative thinker; you’re not afraid to try something new and inspire others to do so
  • Have a very high level of personal and professional integrity and trustworthiness
  • Have a strong work ethic and require minimal direction
  • Work well independently as well as part of a team
  • Thrive in a fast-paced and fun environment

Applications should be sent to [email protected] before 30 June 2019.

Room to Read is an equal opportunity employer committed to identifying and developing the skills and leadership of people from diverse backgrounds.

Job Details
Organisation Name: 
Room to Read
Ho Chi Minh
Application Deadline: 
Sun, 2019-06-30