Program Manager

Catholic Relief Services (CRS) is a US non-governmental organization that has been operating in Vietnam for nearly 20 years. CRS projects assist local counterparts to build capacity in the areas of Education, HIV/AIDS care and treatment, Disaster Risk Reduction and emergency preparedness and response. Reflecting our commitment to carry out quality programming to benefit the poor, we are now seeking a dynamic Vietnamese candidate for following position for our Program based in Ha Noi:

Title:    Program Manager, Disaster Risk Reduction Programs, CRS Vietnam
Reports to:    Country Manager
Supervision:    Project Officers 


The Program Manager (PM) for Disaster Risk Reduction Programs have primary responsibilities of management, leadership and coordination of DRR projects and staff supervision.   The PM will ensure high quality program development, provide strategic direction and achievement of projects’ objectives for CRS and Vietnamese partners, monitoring, as well as compliance with donors’ and CRS program quality standards, reporting and CRS/Donor administrative and financial requirements. Special emphasis is placed on promoting collaborative relationships and networking and advocating CRS Emergency Response and DRR approaches to donors and like-minded organizations in Emergency Response, DRR/Climate Change sector and relevant Vietnamese government departments and agencies such as Ministry of Agriculture and Rural Development and Ministry of Natural Resources and Environment.  The PM is also responsible for promoting and ensuring  organizational learning process internally and externally throughout projects’ implementation processes.   This position is based in Ha noi with about 40% travel to project sites.



Country Manager
Head of Programs
Project officer/s
CRS Vietnam DRR staffs
CRS Administrative and Finance staff
DRR Technical Consultants
CRS M&E and Emergency Preparedness Response Training Technical Advisors


Central-level partners
Provincial, district and community level partners
Donors as required and as assigned by Country Representative


Program Management:

  • Manage all DRR projects, including high program quality, Monitoring, Evaluation, Learning and Accountability, and budget management
  • Lead the development of detail implementation plan, annual activity and budget plan for the existing projects.
  • Facilitate the annual and quarterly project activity plan for the project/s’ partners
  • Lead the DRR team in quarterly planning meetings to review and reflect progress and results, identify gaps and solutions and share technical ideas for the projects with partner, CRS and others.
  • Ensures a monthly DRR team’s work plan, individual work plan and reflection processes.
  • Ensure a strong learning process at all stages of the implementation,  based on the Donor’s requirement and CRS Standards.
  • Support to the project PO/s with technical and management inputs relating to project implementation processes.
  • Lead, coordinate with the project PO/s, supervisor and with CRS Asia Regional Technical Advisors, to set up project M&E system following CRS Asia and Donor’s standards, develop tools for tracking project indicators and results of DRR project/s. 
  • Provide technical supports and regular visits to the project sites to ensure the project quality.
  • Support and contribute to development of  any new  similar projects and proposals in collaboration with HoP, Country Manager, the internal DRR team and  local partners
  • Participate in development of any DRR strategy within CRS Vietnam and regionally. 

Financial Management:

  • Compliance: Ensure sound financial management of the project. Ensure compliance with  the project donor such as USAID/OFDA, Caritas Australia, private donors, CRS and Vietnamese government regulations and practices for the project budgets with relevant partners.
  • Budgeting: Develop the annual project’ budget. Provide oversight, guidance and support to the project staff in management of project finances through budget planning, preparation of Annual Program Plans, quarterly cash forecasts, and project balances, including verification of liquidations submitted by the project PO/s.
  • Financial Reporting: Coordinate with Finance team and project staff and partner/s to ensure effective tracking and  timely reporting on budget expenses,  including financial reports to external donor/s, partners, monthly, quarterly and ad hoc financial reports, as required.


  • Develops a strong understanding and knowledge on CRS’ partnership principles and behaviors within the DRR team.
  • Facilitate and support the project PO/s in process of signing project agreements with relevant partners (district, provincial and district government agencies) including extensions as necessary.
  • Identifies areas of partnership issues early on that needs HoPs  and Country Manager’s attention and provides a problem solving strategic guidance.
  • Maintain positive and strengthen partnership with diverse partners, at central and provincial levels both.
  • Maintains regular and respectful communications with the partners and extend all supports as needed, in close coordination with the Supervisor and the DRR team and project staff.
  • Ensure that project staff relate to local partners in a manner consistent with CRS partnership principles.
  • Build capacity of partners in DRR and Emergency Response, effective project implementation, monitoring and evaluation, learning and accountability of project activities.

Monitoring/Learning/Reporting and Documenting:

  • Donor Reports: Ensure high quality donor reports, in tiely manner and in required format. Develop case studies along project reports, to promote the project learning and achievements.
  • Monitoring and Learning: In coordination with M&E Officer, Country Manager and CRS Regional Technical Experts, lead and facilitate design and timely implementation of base line, mid-term and final evaluations of the project. 
  • Ensure regular  and strong institutional learning and reflection processes in the DRR projects 
  • Provide regular and timely trip reports to the supervisor
  • Documenting: Provide technical inputs to develop documentation of the CRS DRR models, lessons learned and project best practices and ensure sharing internally with DRR staffs, CRS Asia as well as external forums/stakeholders. 

Advocacy and Networking:

  • Governmental agencies: Contribute to advocacy and relationship-building at the district, provincial and ministry levels. Provide technical ideas as necessary in policy review of Vietnamese legislative documents and other project documents to work with relevant ministries on topics relating to DRR and Climate Change Adaptation. Maintain positive working relations with relevant government bodies, international organizations and local partners.
  • DRR and Climate Change Adaptation sectors: Collaborate with Vietnamese and international organizations involved in emergency response and DRR/CCA issues.  In coordination with the  DRR team members, represent CRS in the DRR/CCA Sector Working Group in NGO Resource Center attend external meetings and networking activities related to DRR/CCA and promote CRS CBDRR/CCA models and approaches.

Emergency Response

  • Coordinate and support in the event of any emergencies in the project area or in the country, in conducting  participatory assessment, analysis, preparation of sitreps, Emergency Response project design and implementation.

Personnel Management:

  • Coaching and Performance Appraisal: Provide  management supervision, support and guidance to  the project staff  as necessary for maintaining program and management quality in all aspects of the project. Conduct bi-annual coaching sessions and annual performance reviews for the project staff.  Specifically, promotes a strong culture of agency wide behaviors within self and DRR team.
  • Training: Identify and provide or coordinate capacity building/ training for the project staff, including technical and managerial aspects.

Job Specific Competencies

  • Master degree, preferably in rural development, natural resources management, agriculture.  Further specializations on Disaster Risk Reduction/climate change adaptation and / Emergency Response are desired.
  • At least 5 years proven experience of managing development program and projects related to disaster risk reduction, emergency response, climate change adaptation, integration of climate in rural development and/or related domains.
  • Technical knowledge on designing and managing disaster risk reduction initiatives, Community Based Disaster Risk Management (CBDRM), participatory capacity vulnerability analysis, and climate change adaptation (CCA) projects.
  • Technical knowledge and practical experiences in Emergency Response, including SPHERE and other humanitarian standards.
  • Working experiences of integrating DRR/CCA into Livelihood and other development programs
  • Practical experiences  in developing and facilitating DRR/CCA related training
  • Must be strong in participatory approaches and learning process, capacity for innovation and to promote new initiatives. 
  • Working experience with NGOs or international development organization is preferable
  • Sound experience in resource management e.g. people, finances, assets
  • Ability to network and coordinate with government and non-government organizations at local and national level
  • A good team builder, problem solver, honest and transparent, strong interpersonal skills and must have the ability to lead the implementation processes in the field. 
  • Fluent in written and spoken English and Vietnamese
  • Able to travel (at least 40% of total time) to program/project areas

Required application documents:

  • Curriculum Vitae in English, with names and addresses of three references (preferably former supervisors)
  • Application Letter in English
  • Copies of diplomas, certificates

Please send completed applications to:

Ms. Tran Thi Thu Hang
Administrative Officer
CRS, No 1 Alley 7, Nguyen Hong Street, Ba Dinh District, Ha Noi.
Or email: [email protected]
Deadline for Applications: March 2, 2014.

CRS is an equal- opportunity employer and does not discriminate on the basis of ethnicity, religion, sex, national origin, disability, or HIV/AIDs.

Job Details
Organisation Name: 
Catholic Relief Services (CRS)
Ha Noi
Application Deadline: 
Sun, 2014-03-02