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Project Coordinator
FRIENDS OF HUE FOUNDATION
Virtual Assistant Center
Position Title: Project Coordinator
Classification: Full-time, 40 hrs per week
Reports to: Executive Director; COO
Compensation: $450 USD + Health Insurance
Since 2011, Friends of Hue Foundation, a 501c3 US-based non-profit, has engaged on the path to self-sustainability by partnering with foreign companies and providing them with data entry services. Named the Virtual Assistant Center (VAC), the Hue-based program is a positive shift from the traditional charity model towards social entrepreneurship. We are looking for a Project Coordinator to work with our partner, e2f translations.
e2f is a global localization and translation company with offices in California, France, Mauritius & Madagascar. Their 24/5 project management team handles projects of any size and in any domain (including apps, games, websites, legal, technical and marketing content) with short deadlines, while following a strict process and applying QA methodologies. Their clients are multilingual translation agencies, app developers and companies in many industries (IT, technical, marketing, hospitality, life sciences, etc.). We offer full-service localization, including translation, testing, voice-over and desktop publishing.
Key Responsibilities:
- Communication with clients regarding new projects
- Project mapping and creation
- Management of updates/issues concerning existing projects
- Communication with translation team and invoicing team
- File and software management
- Monitors Projects inbox and responds to client requests: ?
- Answers all emails within 30 minutes (ideally: 10-15 min). If the inbox is very busy, priority should be given to large projects and Coordinator should escalate for further manpower. ?
- Accepts projects according to e2f PRO-0044 - Project Coordination Processes
- Creates projects on a regular basis (ideally: every 4-5 acceptations): ?
- Uses e2f systems and follows project coordinator procedures (standard Projects should be created within 30 minutes (ideally: 10-15 min)) ?
- Creates all projects for the next day asap?
- Creates rush same-day projects and large projects in priority, notifying the Production ?team of the number for proper scheduling and kick-off
- Support to other departments testing new tools/processes
Desired Qualifications:
- University graduate in Business, or similar field
- 3+ years professional experience
- Motivated, industrious and reliable
- Computer-savvy; proficient in Windows, MS Office, localization tools, particularly SDL-Trados
- Able to adapt to a fast-paced environment
- Capable of multi-tasking
- A good communicator and trouble shooter, problem-solver
- Excellent English skills, particularly working with foreigners
If interested, please send Cover Letter and CV to Ai Vuong, Executive Director, at [email protected]. Only selected candidates will get a response.