Regional IT Officer

VACANCY ANNOUNCEMENT

Regional IT Officer

HI has been present in the Mekong region since the 80s with permanent presence in Cambodia (1982), Viet Nam (1992), Lao PDR (regular presence started from 1996), and China (first relief efforts were rolled out in some provinces between 1998 and 2000). HI is working today in more than 60 countries, is an independent and impartial aid organization working in situations of poverty and exclusion, conflict, and disaster. HI works alongside people with disabilities and vulnerable populations, taking action and bearing witness to respond to their essential needs, improve their living conditions and promote respect for their dignity and fundamental rights.

HI – Mekong Program is currently seeking a qualified and motivated person to work in the position of Regional IT Officer for the four countries of the program (Laos – Cambodia – Vietnam- China).

Position type: Full Time (40 hours per week)

Base location: Vietnam (remote support to Laos - Cambodia –China)

Type of Contract: Unspecified Duration Contract (UDC)

Expected starting date: 1^st March 2022

Salary and Benefits Package: Salary rank is between 1,496$ – 1,748$ based on experiences and other benefits are in accordance with HI’s remuneration policy.

Main responsibilities and activities: 

• Deploy ICT charter in the program (Laos- Cambodia – Vietnam- China) and provide orientation on ICT charter to a new comer
• Provide training of ICT equipment and use of relevant software to IT user
• Monitor compliance on ITC chart and provide regular report
• On-site /remote troubleshoot hardware and software issues related to internal IT
• Provide effective solutions to those problems with a minimum of disruption or refer the problem to the RLM;
• Running regular checks on network and data security;
• Identify and draw-up IT infrastructure strategy, architecture, and processes for each site of the countries in the Mekong;
• Overseeing and determining timeframes for major IT projects including system updates, upgrades, migrations and outages
• Maintain and update staff emails contact address as well as email signature
• Managing IT budget
• In coordination with other logisticians of other sites of the countries (Laos - Cambodia- China) in the program to organize annual physical IT equipment inventory;
• Identify the needs and support the yearly plan for renewal of IT equipment in collaboration with other logisticians in the programs. Alert RLM in case of urgent needs

Desired qualifications:

• Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field, or equivalent experience
• Experience leading and managing large IT projects and rolling out IT infrastructures across various technologies
• Excellent working knowledge of computer systems, security, network and systems administration, databases and data storage systems, and phone systems
• Excellent project management skills and strong ability to prioritize
• Firm grasp on IT infrastructure and operations best practices
• Strong critical thinking and decision-making skills

HI is committed to equal employment opportunities for all applicants. HI is committed to the principle of diversity and particularly welcomes applications from people with disabilities and women.

The successful applicant will be expected to comply with HI’s Code of Conduct, Child Protection Policy, Policy on Prevention from Sexual Exploitation, Abuse and Anti-fraud, bribery, and corruption Policy.

Applications must be submitted by 21^st January 2022 at 5 pm and the applications should be included an application letter addressing the requirements together with a curriculum vitae (maximum of 4 pages), names and contacts of two professional references from different institutions that can support your application.

The position will be closed once a candidate has been identified. Only short-listed candidates will be contacted for an interview.  All application documents will be treated confidentially and will not be returned. 

Applications are invited to submit their applications to:

HR Department
#9AB, Street 446, Sangkat Tuol Tompoung 1, Khan Chamkar Mon, Phnom Penh,
Kingdom of Cambodia
Tel.: 023 212 897 / 023 212 300
P.O. Box 586
Email : [email protected];  Website : www.hi.org

Women and people with disabilities are strongly encouraged to apply.
Please details in your application form / cover letter if any specified support in term of disabilities needs.