Sales and Marketing Executive

AFAP Vietnam: Sales and Marketing Executive - Community-based Tourism Project (CBT)

The Australian Foundation for the Peoples of Asia and the Pacific Limited (AFAP), now known internationally as “Action on Poverty”, is a secular, not-for-profit, fully accredited Australian non-government organisation (NGO) that was founded in 1968.  As its new brand “Action on Poverty” suggests, its mission is to be a leading agent for poverty alleviation through innovative, cost-effective and appropriate community-based development. AFAP has successfully worked with local partners to implement development programs in 21 countries across Africa, Asia and the Pacific.

In 1996, AFAP was the first Australian NGO to be formally registered to work in Vietnam. Since then, it has partnered with local government, civil society organisations, and vulnerable and disadvantaged communities in 24 provinces, to implement projects within a range of program areas including: livelihoods and food security; climate change and environment; governance and institutional strengthening; health, water and sanitation; and education and social inclusion.

Since 2014, AFAP has implemented the Community-based Tourism (CBT) Project in Da Bac District, Hoa Binh Province to develop new business opportunities and tourism activities that encourage an equitable distribution of profits and provide a sustainable income for ethnic minority groups. In Phase 3 of the project, Da Bac CBT Social Enterprise is established for more autonomous and business-driven management of tourism products and services, aiming towards a sustainable and self-reliant future. More information about the project is available on its website at http://dabaccbt.com.

AFAP is seeking a Sales and Marketing Executive to make plans and carry out sales and marketing activities for Da Bac CBT. The successful candidate will work closely with the Director of Da Bac CBT Social Enterprise and CBT Technical Advisor, and have the opportunity to participate in a wide scope of activities to develop the Enterprise’s business, including development of marketing plan, branding, promotion, sales, partnership and customer servicing.

Position:         Sales and Marketing Executive
Work location:     Hanoi with frequent travels to the fields
Salary:         Negotiable based on qualifications and experiences

KEY RESPONSIBILITIES

1.    Support marketing planning and product development

  • Develop business and marketing plans;
  • Undertake market research;
  • Develop new tourism products and services;
  • Collect feedbacks to improve existed products.

2.    Tourism branding and promotion

  • Develop branding approach and recommend marketing techniques;
  • Develop and carry out promotion strategies and campaigns;
  • Manage Da Bac CBT website and social media pages;
  • Develop and publish marketing products.

3.    Sales, partnership and customer service

  • Attend meetings and network;
  • Build relationship with strategic partners;
  • Organise tourism services and activities in the field;
  • Attend FAM trips and collect feedbacks;
  • Coordinate bookings;
  • Carry out customer service activities and manage customer database;
  • Develop good and sustainable relationship with local suppliers, homestay owners, service groups and local government.

QUALIFICATIONS REQUIRED

Education: Relevant Degree and/or equivalent professional qualifications, preferably in tourism or marketing.

Work experience

  • At least 1 year of experience in sales and marketing, for tourism preferably;
  • Practical working experience with INGOs or development projects is an advantage.
  • Technical knowledge/skills
  • Good communication skills, both verbally and written;
  • Ability to manage and nurture relationships both internally and externally;
  • Good analytical and negotiation skills;
  • Good teamwork, interpersonal, and presentation skills;
  • Willingness and ability to travel on field trips on a regular basis;
  • Flexibility including a willingness to learn and adapt to new situations;
  • Good computer skills (Word, Excel, Power Point, internet);
  • Experience in customer servicing and customer database management is an advantage;
  • Experience in managing websites and social media pages is an advantage;
  • Experience in working with graphic designers is an advantage.

Language: Fluent English and Vietnamese, both spoken and written.

For more information, please see the attached job description.

How to apply:

Please email your CV and cover letter in English with the subject line of:
“CBTSM Application_Your name” by 31st March 2016 to [email protected]

Candidate reviews will commence immediately upon publication of this announcement and will continue until suitable candidate has been identified. While we appreciate all responses, only shortlisted candidates will be contacted.

AFAP Vietnam is an equal opportunities employer and does not discriminate on grounds of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation.

Job Details
Organisation Name: 
AFAP Vietnam
Application Deadline: 
Fri, 2017-03-31