Services Officer

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We are looking for a highly dedicated and self-motivated Services Officer to join the Aus4Skills program and play a key part in the Admin and Finance work area.

Contribute to a world where people, communities and the planet thrive.

Tetra Tech International Development is a leading development consulting firm working with government, businesses, and NGOs to solve complex development challenges in the Indo-Pacific region. For more information please visit our website .

The opportunity

• Based in Ha Noi, Viet Nam
• Contract until 31 December 2025, with the possibility of extension
• Reserved for Vietnam nationals

Aus4Skills

The goal of Aus4Skills is to support Vietnam to access and use high level professional and technical knowledge, skills and competencies, to contribute to the country’s sustainable economic and inclusive development. The program also aims to deepen Vietnamese and Australian people-to-people and institutional links and therefore strengthen the partnership between the two countries.

Aus4Skills is managed by Tetra Tech International Development on behalf of Australia’s Department of Foreign Affairs and Trade (DFAT).

Key responsibilities

• Provide reception services such as answer incoming telephone calls and arrange outgoing calls when requested
• Responsible for arranging official documents for international staff/visitors, i.e. visa application, visa extension & visa support letters, ensuring visa list is updated
• Responsible management of monthly utility usages such as telephones, stationery, photocopy etc., and ensuring timely payment is made
• Maintain contacts with Government bodies and with external suppliers such as tickets, stationery, hotels, visas services, representative officer, etc.
• Assist with the logistical arrangements for all program events, briefings, meetings
• Assist with travel and accommodation arrangements of Aus4Skills staff, advisers, overseas personnel as appropriate
• Deal with suppliers to obtain quotations for Australian Award Scholarships (AAS), alumni and other events, administrative goods and services
• Other duties as reasonably required by Managers

Selection criteria

• University degree or other equivalent training, including on the job training, is desirable
• More than 2-4 years working in similar positions including experience in general office administration and reception duties
• Experience in dealing with multiple clients, preferably in the development assistance sector
• Extensive experience working in finance administration (including accounts payable)
• A good level of oral and written English

For a complete position description, please click here.

How to apply

Click the "Apply for job" button.

Applications will only be accepted via the Tetra Tech International Development Website. Emailed applications will be disregarded.

Please submit:

• Resume
• Statement of suitability (not to exceed two pages), demonstrating how your qualifications, experience, knowledge, skills and personal attributes align with the selection criteria

Apply before 11:59 PM (AEST) Tuesday 28 May 2024.

Due to a high volume of applications, only shortlisted candidates will be contacted.