Team Lead - Manufacturing Productivity Consultant; Manufacturing Quality and Safety Consultant

Scope of Work

Technical Assistance for Vikohasan
Production Process Standardizing and Streamlining

Background

Improving Private Sector Competitiveness (IPSC) is a U.S. Agency for International Development (USAID) technical assistance project, and the Agency for Enterprise Development (AED) under the Ministry of Planning and Investment (MPI) is the project owner. The project is implemented by Deloitte Consulting LLP (“Deloitte”) and runs from 2020 to 2025.

The purpose of the USAID IPSC Activity is to remove constraints and build the competitiveness of small and growing businesses (SGBs) in Vietnam, including those led by vulnerable populations. With this activity, USAID/Vietnam is supporting Vietnam’s competitiveness: vertically at the policy, market, and firm level; and horizontally by working along the entire spectrum of enterprise growth models, from household businesses transforming into registered firms to small firms on the cusp of scaling up.

IPSC is made up of four interrelated Objectives:

Objective 1. Building business management capacity of SGBs, including those led by vulnerable populations, particularly women and ethnic minorities.

Objective 2.  Improving efficiency and productivity by promoting innovation, technology adoption, and sustainable business models.

Objective 3.  Enhancing business enabling environment for a broad-based inclusive economy.

Objective 4. Strengthening business-to-business (B2B) and cross-sectoral linkages.

Summary of Activities

IPSC collaborates closely with the Government of Vietnam (GVN) counterparts, including the project owner, AED, under MPI. IPSC and AED develop strategies for sector selection, geographic focus, and SGB engagement, and engage a broad range of market actors across the economy that make up the SGB ecosystem, including SGBs, cooperatives, and household businesses (HBs); business chambers, associations, and business development service providers (BDSPs); GVN Ministries and Agencies, provincial and local administrations; and private sector consultants, training institutions, and financial institutions. Using incentives and cost-sharing with SGBs, pioneering enterprises (PEs), and other partners, IPSC builds both greater demand and supply of business development services (BDS), while improving providers’ capacity to understand and offer services desired in the marketplace.

One of IPSC’s main objectives is supporting Vietnamese enterprises to receive customized technical assistance under the overall support package “Pioneering Enterprise (PE) Program” to create products with added value and Vietnamese intellectual property, nurturing them to become sustainable models for other SGBs to emulate and scale up proven examples. A PE is a growing Vietnamese enterprise with Vietnamese-branded products, sufficient competitiveness, the ability to lead and expand in the industry, sector, and locality, strong management capacity, and willingness to innovate and produce products with high added value, with the vision and objective to build a Vietnamese brand in international markets. Positioning the “Made by Vietnam” product brand successfully in regional and international markets is a priority for PEs.

Each support package will be customized for the individual PE, depending on their situation, needs, development capacity, commitment to participate, and willingness to co-invest. The support packages will focus on facilitating BDSPs and technical experts to deliver consulting services and specialized training to help enterprises strengthen their governance, management capability, and strategies (including strategy development, business model refinement, brand positioning, marketing, innovation, communications, and human resource development). IPSC will develop Key Performance Indicators (KPIs) for each supporting package so PEs can quantify the results achieved and evaluate the effectiveness of the results.

Vikohasan Joint Stock Company, established in February 2018, is a pioneering enterprise pursuing the "circular economy" model in Vietnam. The company recycles plastic materials from used PET bottles and shells into artificial fiber products. Vikohasan currently leads the production of fiber from plastic recycling in the North and is the second largest fiber exporting companies nationwide. The company achieved international certifications such as: GRS (global recycling standard certification, EKOTEX - standard for textile materials) as well as ISO 9001, ISO 14001, ISO 45001 standards.

1. Scope Statement

IPSC is seeking two local consultants to form a team. A Team Lead -  Manufacturing Productivity Consultant (Consultant 1), and a Manufacturing Quality & Safety Consultant (Consultant 2) to support Vikohasan in improving productivity and quality through standardization and streamlining the production process, stated in Act No.1, Initiative No. 1 of signed MOU between AED, IPSC and Vikohasan,  according to the tasks and deliverables below:

2. Tasks and Responsibilities/Deliverables and Implementation Plans

The selected consultants will undertake the following tasks in close cooperation with Vikohasan, the IPSC PE team, and IPSC senior management. The selected consultants will be responsible for all the tasks and deliverables listed in the table below. All deliverables must be agreed to and approved by the Vikohasan’s representative.

The number of consultant days listed for each task is an estimate designed to assist consultant in planning and competing activities within a certain period of time. The Consultants are encouraged to discuss the feasibility of allocated days and propose adjustments, if needed.

Consultant 1: Team Lead - Manufacturing Productivity Consultant

The Team Lead, in collaboration with Consultant 2, the Manufacturing Quality & Safety Consultant, will be responsible for all the finaltasks and deliverablesof this SOW, and sole responsible for the specifix tasks and deliverables listed in the table below:

Qualification of selected expert

• Vietnamese National
• Master’s degree in engineering, industrial management, or related fields
• Have at least 15 years of experiences in mass manufacturing sector or high-volume supply chain management.
• Have at least 15 years of experiences in change management and project management.
• Have consulting, training and coaching experiences in production management, quality management such as Lean manufacturing, 5S, and ISO 9001.
• Have practical experiences approach in helping company to improve application effectiveness, applied in practical production and business.
• Strong expertise in quality management, process improvement, and excellent analytical skills, diverse knowledge about production models and business processes in factories in Vietnam and can gather and analyze data to identify areas for improvement and develop practical solutions.
• Strong coaching, communication and interpersonal skills, and experience working collaboratively with customers and stakeholders at all levels of the organization.
• Have high professional qualifications and demonstrate capacity from previous jobs to ensure on schedule.
• Good report writing skills in both English and Vietnamese.
• The Offeror should have a proven track record of success in delivering similar projects in the past three years. References and examples of past work are required.
• The Offeror must submit both technical and financial proposals. Financial proposal must be submitted in USD with PIT inclusive in a separate email to technical proposal and no PRICE information mentioned in technical proposal.

Proposals are requested to submitted to email: [email protected] before deadline June 30, 2024with specific title:

Name of applicant - Application to Technical Assistance support package to VIKOHASAN

Consultant 2: Manufacturing Quality and Safety Consultant

Manufacturing Quality and Safety Consultant, in collaboration with Consultant 1 the Team Lead, will be responsible for all the tasks and deliverables listed in the table below:

Qualification of selected expert

• Vietnamese National
• Master’s degree in technical, production management, or related fields
• Have at least 7 years of consulting, training and coaching experiences in quality and safety for manufacturing and of experiences in implementing ISO 9001 and ISO 45001
• Have practical experiences approach in helping company to improve application effectiveness, applied in practical production
• Strong expertise in quality management, process improvement, and excellent analytical skills, diverse knowledge about production models and business processes in factories in Vietnam and can gather and analyze data to identify areas for improvement and develop practical solutions.
• Strong coaching, communication and interpersonal skills, and experience working collaboratively with customers and stakeholders at all levels of the organization.
• Have high professional qualifications and demonstrate capacity from previous jobs to ensure on schedule
• The Offeror should have a proven track record of success in delivering similar projects in the past three years. References and examples of past work are required.
• Good report writing skills in both English and Vietnamese
• The Offeror must submit both technical and financial proposals. Financial proposal must be submitted in USD with PIT inclusive in a separate email to technical proposal and no PRICE information mentioned in technical proposal.

Proposals are requested to submitted to email: [email protected] before deadline June 30, 2024 with specific title:

Name of applicant - Application to Technical Assistance support package to VIKOHASAN

3. Period of Performance, Mode, and Level of Effort

Tentative period of performance:   15 July 2024 - 30 June 2025

Estimated Level of Effort:                 

Consultant 1: Team Lead             (90 days)

Consultant 2: Quality & Safety     (80 days)

Mode:              Online/ Onsite/ Hybrid based on the determination from IPSC. 

Location:         Hanoi and Ha Nam Province, Vietnam

USAID Improving Private Sector Competitiveness Key Concepts and Definitions

• Small and Growing Business (SGB): An organization/economic unit of Vietnam, including enterprises, under the provisions of the Law on Enterprises, cooperatives operating under the provisions of the Law on Cooperatives, and business households registered in accordance with Vietnamese law, which employs no more than 500 full-time employees, has growth potential but lacks the resources of knowledge, finance, human resources, and technology to realize its goals and growth potential.
• Pioneering SGBs or Pioneering Enterprises (PEs): A growing Vietnamese enterprise with Vietnamese-branded products, good competitiveness, the ability to lead and expand in the industry, sector, and locality, good management capacity and willingness to innovate and produce products with high added value, the vision/objective to build a Vietnamese brand in the international market.
• Business Development Service Provider (BDSP): Agencies, organizations and enterprises in both the public and private sectors with functions, duties/business lines providing non-financial services to support enterprises to improve operational efficiency and business development.
• Business Support Organization (BSO): An organization with the function and mission to connect and support business development, often including business associations/clubs, industries, etc.
• Department of Planning and Investment (DPI): A specialized agency of the Provincial People’s Committee, which functions as a consultancy and assists the Provincial People’s Committee in managing planning and investment, including the management of domestic and foreign investment in the province; management of official development assistance (ODA) sources, concessional loans from donors, foreign non-governmental aids; Business registration within the province; providing public services within the scope of state management of the Department in accordance with the law.