Training & Outreach Officer

PSI is a leading global health organization using private sector techniques to address a variety of health and social issues in Vietnam including safe water & hygiene, tuberculosis, HIV & AIDS, nutrition, hypertension, viral hepatitis, malaria and demand for rhino horn. PSI provides life-saving products, clinical services and behavior change communications that improve the health and well being of underserved communities, and simultaneously contribute to social issues including environmental conservation. For more information:

PSI currently seeks an motivated & experienced Training & Outreach Officer to work full-time with our dynamic, result-oriented team in Ha noi:

Report to: Marketing Coordinator

Job summary:

The Training/Outreach Officer is responsible for identifying, implementing and actively promoting best practices in face-to-face communication – including outreach, community mobilization and market-based group engagement - as a key component of PSI’s integrated, multi-channel behavior change communication campaigns designed to motivate healthier behaviors to reduce STI/HIV, malaria, safe water/hygiene, tuberculosis and other health risks among rural and marginalized populations in Vietnam.

Major duties:

  • Ensure highly participatory and on-message facilitation of all interpersonal communication activities through training/coaching/monitoring MCs as well as IPC agents and
  • by co-facilitating market and community-based events.
  • Design, implement and document highly participatory training exercises—consistent with adult learning theory and global training best practices—for health providers and
  • field communicators (IPC agents, Village Health Workers, Outreach Workers, etc.)
  • Develop and disseminate tools and documents to promote best practices related to effective face-to-face communication, integrating international best practices for
  • outreach, medical detailing and provider behavior change.
  • Utilize field-based observations, MIS data analysis, pre/post training, TraC T data, and provider/outlet audit data to analyze training and outreach results and identify
  • recommendations for improvements.
  • Generate UIC coverage among PWID and other priority audiences, via LDSS’s NTO outlets in Ha Noi in line with weekly targets to be set by Product Social Marketing
  • team.
  • Effectively monitor and coach outreach teams in the field and provide meaningful feedback/ practical solution to PSI office.
  • Represent PSI with partners at provincial level to support the design and implementation of effective training & face-to-face communication

Selection criteria:

  • University degree in communications, education, public health, social science or other related field.
  • Prior experience designing & leading participatory training exercises for OW and/or medical providers
  • Prior experience developing or monitoring outreach or interpersonal communication
  • Outgoing personality, proven ability in showing initiative and creativity to solve problems
  • Excellent analytical and critical thinking, and verbal as well as written communication skills
  • A competitive remuneration package will be offered to the successful candidate

Interested candidates are requested to submit detailed curriculum vitae (CV) with a letter of interest indicating the position you are applying for as well as copies of relevant certificates/degrees no later than October 18 , 2015 to HR Department, PSI Vietnam; Address: 11th Floor, VINAFOR Building, 127 Lo Duc, Hai Ba Trung District, Hanoi; or through email:[email protected] or fax: (04)3944 6323; Only short-listed candidates will be contacted for interviews. Please do not contact via telephone. Dossier will not be returned

Job Details
Organisation Name: 
PSI Vietnam
Application Deadline: 
Sun, 2015-10-18