<p style="MARGIN: 0cm 0cm 0pt" class="MsoNormal"><span style="FONT-FAMILY: Verdana" lang="EN-GB"><font face="verdana,sans-serif">Dear Members,</font></span></p>
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<p style="MARGIN: 0cm 0cm 0pt" class="MsoNormal"><span style="FONT-FAMILY: Verdana" lang="EN-GB"><font face="verdana,sans-serif">Last week we emailed invoices for 2010 membership to your senior staff. Traditionally we release invoices earlier in the year. This year we postponed payments due to our request for 'emergency support' sent to you in April 2010. Please allow me to express my sincere gratitude to the 44 INGO members who have helped the centre during the crisis.</font></span></p>
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<p style="MARGIN: 0cm 0cm 0pt" class="MsoNormal"><span style="FONT-FAMILY: Verdana" lang="EN-GB"><font face="verdana,sans-serif">If you have already paid your regular membership fee for 2010, please ignore this email. If your senior staff have not received the invoice please contact Ms. Ha Ngan Giang at <<a href="mailto:administrator@ngocentre.org.vn">administrator@ngocentre.org.vn</a>>. Starting this year we will be sending invoices via email. Please note that they will include an electronic signature. If such an invoice is not sufficient for your financial records, please let us know and we will provide a signed hard copy.</font></span></p>
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<p style="MARGIN: 0cm 0cm 0pt" class="MsoNormal"><span style="FONT-FAMILY: Verdana" lang="EN-GB"><font face="verdana,sans-serif">The new membership rates were approved by the VUFO-NGO Resource Centre Steering Committee on 15 April 2010. At the INGO Forum which followed shortly after we explained the reasons for this significant change. Since some members were not able to join the forum we posted detailed minutes at the link below. Please take a moment to read the minutes and review two attachments at the same page:</font></span></p>
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<p style="MARGIN: 0cm 0cm 0pt" class="MsoNormal"><span style="FONT-FAMILY: Verdana" lang="EN-GB"><font face="verdana,sans-serif"><a href="http://www.ngocentre.org.vn/content/ingo-forum-meetings-2010">http://www.ngocentre.org.vn/content/ingo-forum-meetings-2010</a></font></span></p>
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<p style="MARGIN: 0cm 0cm 0pt" class="MsoNormal"><span style="FONT-FAMILY: Verdana" lang="EN-GB"><font face="verdana,sans-serif">Following your suggestions we have worked very hard since April to implement some positive changes in our work. The centre is a public good for which there is often no incentive to pay. However, we keep trying to find the right balance between what we charge for and what we may lose access to (if we start charging), such as information about events and job vacancies. Many of the services offered for free create information that is also valuable for members. At the same time, we have intensified our efforts to make a distinction between services for members and non-members. The most recent example is the new online INGO Directory, to which members will have full access. A short simplified view will be available to the general public. We will be sending a separate email with instructions on how to fully access the online directory in the next couple of days.</font></span></p>
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<p style="MARGIN: 0cm 0cm 0pt" class="MsoNormal"><span style="FONT-FAMILY: Verdana" lang="EN-GB"><font face="verdana,sans-serif">The new fees are based on the annual budget figures provided by your staff for the online INGO Directory. For those of you who have decided not to disclose this information we have used the old rates as the basis for new fees. Please contact me directly at <<a href="mailto:director@ngocentre.org.vn">director@ngocentre.org.vn</a>> if your situation has changed and you would like to adjust the amount. We already received several inquiries to which I will reply separately. Do not hesitate to contact me if you need any further clarification.</font></span></p>
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<p style="MARGIN: 0cm 0cm 0pt" class="MsoNormal"><span style="FONT-FAMILY: Verdana" lang="EN-GB"><font face="verdana,sans-serif">Thank you for your continued support of the centre for the benefit of people in Vietnam.</font></span></p>
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<p style="MARGIN: 0cm 0cm 0pt" class="MsoNormal"><span style="FONT-FAMILY: Verdana" lang="EN-GB"><font face="verdana,sans-serif">Warm regards,</font></span></p>
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<p style="MARGIN: 0cm 0cm 0pt" class="MsoNormal"><span style="FONT-FAMILY: Verdana" lang="EN-GB"><font face="verdana,sans-serif">Marko</font></span></p>
<p style="MARGIN: 0cm 0cm 0pt" class="MsoNormal"><span style="FONT-FAMILY: Verdana" lang="EN-GB"><font face="verdana,sans-serif"> </font></span></p><font face="verdana,sans-serif">-- <br>Marko Lovrekovic, Managing Co-Director<br>
VUFO-NGO Resource Centre<br>La Thanh Hotel, 218 Doi Can<br>Hanoi, Vietnam<br>Mobile: +84 904 191 871<br>Phone: +84 4 3832 8570<br>Email: <a href="mailto:director@ngocentre.org.vn">director@ngocentre.org.vn</a><br>Web: <a href="http://www.ngocentre.org.vn">http://www.ngocentre.org.vn</a><br>
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