Asian Institute of Technology in Vietnam (AITVN) is pleased to announce the opening of the TWO courses: Training Impact Asessment (17-19 April 2014) and Effective Communication Skills for Multi-cultural Environment (24-26 April 2014) at AITVN Hanoi.
Some of the TOPICS discussed in these courses are as followed:
1. TRAINING IMPACT ASSESSMENT
· Training impact assessment: concepts, purposes and other features
· The process of assessing impacts of training
· Design and use of assessment tools
· Data collection and analysis tools
· Ensuring the reliability and validity of information collected in the process
· Writing a training impact assessment report
2. EFFECTIVE COMMUNICATION SKILLS FOR MULTI-CULTURAL ENVIRONMENT
· Overview of the communication process
· Communication skills: Listening, Observing, Questioning, Giving and receiving constructive feedback
· Non-verbal communication and rapport with audience
· Handling conflicts and reaching consensus
· Planning for effective communication at work
Should you require further information, please do not hesitate to contact Ms. Phung Thu nga at email: [email protected] [2] Tel: 043 766 9493, ext 121.