Assistant In Country Manager

Position Title: Assistant In Country Manager

Reports To: Founder/In Country Manager

Location: Hoi An, Vietnam

Status: Full Time

Working Hours: 6 days per week - 8 hours per day as determined on the timetable

Language skills: English & Vietnamese

Specific Skills and Qualifications

PREFERRED

•At least 2 years’ experience at a management level

• Working knowledge of business filing systems

• Accuracy and meticulous attention to detail

• Task focused

• High level communication and interpersonal skills

• Must be proactive and have a “hands on approach”.

• Excellent organizational and problem solving skills

• Hardworking and committed

• Confident in own abilities but also confident enough to ask for help when needed

• Flexibility to be able to shift priorities if needed

• Experience in administration or accounting roles

• Preference given to people locally in Quang Nam and Da Nang.

Duties:

Government:

• Act as liaison with Vietnamese government officials

• Arrange government meetings for The Founder when required

• Organize volunteer work permits and visa extensions

• Represent Lifestart Foundation at local meetings

• Organise social insurance for staff

Human Resources and Administrations and General

• Overseeing the management of Lifestart Foundation staff in Vietnam and dealing with any HR or other issues that arise in the absence of the Founder and In Country Manager.

• Developing the staffs computer skills and delegating functions over to Vietnamese members of staff where possible

• Managing the local spending and financial reporting

• Organising Lifestart Foundation records and documents electronically

• Any other tasks assigned to you by The Founder or the In Country Manager

As Assistant In Country Manager you must oversee and assist with Educational Scholarship Program:

• Updating student and sponsor information

• Ensuring that letters and photos from students are sent to sponsors twice a year

• Finding potential educational scholarship recipients for The Founder to interview

• Meeting with principals when The Founder requires it, and act as interpreter

• Ensuring that students continue to meet our financial and academic criteria

• Keeping record of all scholarship information

• Mentoring scholarship students

Tours – as part of your role you will cover the workshop managers day off and will run tours on this day, assist with large tour groups and ad-hoc tours during the week when the workshop manager is busy

• Run the lantern tours

• Liaise with booking companies/online bookings.

• Liaise with Sinh in relation to the painting tours.

• Make sure the shop is clean before the tour commences and the materials for making the lanterns are ready

• Ensure there are enough makers in the shop for large tours

• Assist in the development of new tours, train as an instructor to teach clients to make potential new products

• Plan and organise big tour groups

• Do the LSF introduction to big groups

Workshop

• Ensure workshop is kept clean and tidy when on shift

• Reporting maintenance requirements

• Customer service – explaining purpose of LSF to customers.

• Manage online sales

Business Development

• Attend any networking events in the local area

• Increase network while identifying new clients, opportunities and target accounts; manage relationships with prospective clients, generate leads and create new business opportunities

• Identify obstacles in the sales process and introduce new methods to overcome these obstacles

• Proactively research and identify new prospects for all market segments including Airline, Corporate, Resorts, Restaurants, Cafes, opportunities within the competitor set and drive sales activity to achieve and exceed targets

• Conduct site inspections and familiarization of LSF and workshop to existing and potential clients

• Educating travel agencies - both wholesale and retail about LSF Tours

IT

• Regularly check all LSF PC’s, laptops and equipment, ensure all antivirus software is up to date

• Make recommendations to founder if there are any problems with any equipment

• Assisting with IT issues when they arise

Further Enquiries:

To apply for the role please email an up to date CV and covering letter including the following points to Ms Diem at [email protected] and Ms. Karen at [email protected].

• Why you would be suitable for this role

• When you would be available to start

• Your expected salary

Deadline: 10 July 2017