Hagar International in Vietnam (henceforth Hagar Vietnam), a specialist trauma-informed care international NGO based in Hanoi, was launched in 2009 in response to the needs of vulnerable women and children affected by human trafficking, domestic violence and sexual abuse. Hagar Vietnam provides multi-sectoral trauma-informed support and social services to survivors to heal and recover. We build awareness of families and local authorities on the impact trauma has upon survivors, and survivor-friendly strategies to prevent re-traumatization. Aligned to our strategic goals, our key activities include: Heal survivors, Scale prevention efforts, Increase capacity to impact, Promote awareness and influence systemic change, and Empower and equip survivors.
Hagar Vietnam invites applications from interested and experienced Vietnamese candidates for the following position.
Position: Intake & Case Management Officer
Start date: ASAP
Please see the attached link for the detail Job Description
Requirement of the position:
Position Requirement
Required or Preferred
Education
Bachelor’s degree in social work, Psychology or related field, such as Laws, Public Health, Sociology, and Development Studies
Master’s degree in social work, Psychology or related field, such as Laws, Public Heath, Sociology, and Development Studies
Required
Preferred
Knowledge/Skills
Proficient knowledge of core social work theories and practice models.
Strong understanding of trauma and resilience, trauma informed care approach and its application in supporting trauma survivors.
Developing knowledge of human rights, child protection, and laws related to gender-based violence and human trafficking.
Ability to navigate crises, solve problems, and make effective decisions under pressure.
Maintain clear boundaries, adhere to professional codes of conduct, and manage personal issues that could affect work.
Maintain professionalism in all situations, including high-stress environments.
Actively prioritize self-care practices for staff well-being.
Thrive in collaboration with diverse teams from both Hagar and partner organizations.
Demonstrate strong time management and stress management skills.
Proficient in MS Office Suite (Word, Excel, PowerPoint), internet navigation, and email communication.
Required
Language
Fluent in English: speaking, reading, writing, and listening.
Required
Experience
Experience supporting vulnerable populations.
Experience collaborating with stakeholders in the social service sector
Experience providing social work case management, specializing in supporting women and children impacted by human trafficking, domestic violence, and sexual abuse.
Proven ability to provide direct client services and build rapport with individuals in need.
Demonstrated success in working with people from a variety of backgrounds (economic, social, cultural, and gender).
Experience collaborating with stakeholders in the social service sector.
Required
Preferred
Personal Attributes
Embodies Hagar’s values: Respect, Integrity, Compassion, and Excellence.
Dedicated to social work profession and driven by a strong work ethic.
Unafraid to speak up for social justice and committed to pursuing universal values.
Accepting and considerate of others.
Value each person as a unique individual.
Possess humility, kindness, and a passion for life-long learning.
An action-oriented and creative thinker who responds constructively to direction and feedback.
Maintain good health and well-being.
Required
Hagar International Foundation is an equal opportunity organization. We strictly adhere to safeguarding policy and child protection practices. We will conduct background checks, including criminal record checks throughout the selection process where possible. Women and people with disabilities are strongly encouraged to apply.
Please send a Cover Letter with your CV with the subject: Application for Intake & Case Management Officer to email: [email protected] by Sept 5, 2024. Please note that we will finish recruitment as soon as we find an appropriate candidate although the deadline is not due.
